Ramon Cabrera, The Manor General Manager has signed up Vic Alcuaz for their 2018 consulting and training programs beginning in February. Among the interventions and programs are:

1. Overhaul of the current 'Performance Management System'
2. 'Train the Trainers Program' for all department heads and assistant department heads
3. Two (2) Classes of 'Supervise Now!' For all first line supervisors
4. Ten (10) Classes of 'Best is Better!' The ultimate Service Excellence Program for all staff
5. Six (6) Months Personalized Mentoring of the Hotel Human Resources Manager & Training Manager