Christine Chan, President of the Mountain Lake Resort in Cavinti Laguna has engaged the expertise of VIC ALCUAZ to conduct the resort’s STRATEGIC PLANNING WORKSHOP, DEVELOPMENT OF STANDARDS & PROCEDURES as well as the running of SERVICE EXCELLENCE for all resort staff.

The Strategic Planning Session was conducted in November 2017. The Standards Development was started in December and will be finalized in January 2018 together with the conduction of the Service Excellence Program.

Mountain Lake Resort caters to goups in search for an ideal Team Building venue.