Island Cove Resort & Leisure Park has contracted the training expertise of hospitality headhunter, trainer and consultant VIC ALCUAZ to conduct SERVICE EXCELLENCE classes for all it's staff including the key managers and front liners.

Gilbert Remulla, Island Cove General Manager and Arlyn Alino, Human Resources Manager signed a 6-class 12 days program that started June 22 and will end on July 14.

The program includes a half day REVISIT OF THE VISION, MISSION & VALUE STATEMENTS that were written in 2008.